First Champion Technology Limited (FIRST CHAMPION) warrants First Champion Products to be free from defects in materials and workmanship for the period below from the date of purchase. Customers accept the warranty terms when you purchasing and enjoy the Warranty service of FIRST CHAMPION.
(The terms of warranty may be subject to change from time to time. In case of any inconsistency and conflict between the terms hereof and the Terms listed in First Champion website, the Terms listed in First Champion website shall prevail.)
1. Warranty Terms and Conditions
- The product warranty is effective from the purchase day. Valid purchase receipt and warranty card may be requested during warranty period
- If customer cannot provide valid purchases receipt, First Champion has right to provide warranty service.
- If product fails to operate under normal environment use, due to defects in design, materials or workmanship, First Champion will take responsibility either repair service or the replacement same level product
- USB Charging Cable ---------------- 1 Year Limited Warranty
- USB Chargers / Power Banks --- 1 Year Limited Warranty
- Bluetooth Speakers --------------- 1 Year Limited Warranty
- USB Type-C Hubs ------------------ 1 Year Limited Warranty
- Memory Cards ---------------------- 5 Years Limited Warranty
- USB Flash Drives ------------------- 5 Years Limited Warranty
- Lightning USB Flash Drives ------ 2 Years Limited Warranty
- The product has been damaged resulting from improper operation, storage, misuse or abuse, accident or neglect; contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat or food;
- The product defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification;
- The product defects or damages from natural hazard such as fire hazard, flood disaster, earthquakes, war and other natural calamities;
- Product defects or damages resulting from human misuse
- For any data devices (Memory Card / USB Flash Drives), First Champion has no liability for the loss of data, by the repair or replacement of product arising from a defect in any memory product.
2. Steps of Repair / Replacement of the PRODUCT
- Visit First Champion Services Centre:
- Customer may visit our services centre for the product warranty
- Servicie Center Address:
- Office A, 29/F, YHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Hong Kong
- By Mail / Courier
- Customers can send back THE PRODUCT to FIRST CHAMPION’s registered Hong Kong office
- Office A, 29/FYHC Tower, 1 Sheung Yuet Road, Kowloon Bay, Hong Kong
- (FIRST CHAMPION does not take the responsibility for paying any shipping charges incurred for transportation and any loss of the PRODUCT from any overseas countries or locally arising from the issue of repair / replacement of the PRODUCT.)
3. Limited Liability
- Please back up your files, data and photos periodically. First Champion Technology Limited is not liable for any claim arousing from damage of First Champion storage devices such as Flash Memory Cards, USB Flash Drives, etc. which has resulted in loss of data..
- Our Company is only responsible for First Champion products repair and quality checking. We do not offer files rescue or back-up services and are not responsible for these. We are not liable for any data loss during delivering process of First Champion products for Quality Check..
- First Champion products must be used under normal working conditions along with other equipment / devices that comply with the industrial safety standards. We do not bear any responsibility for warranty or claims if First Champion products have been used with other equipment / devices that do not comply with the industrial safety standards. Also, we are not liable for any claims arising from any indirect and subsequent corresponding damage caused by the above mentioned or loss in profit, commercial investment or reputation or any result caused by data loss. We are not liable for any claims of mal function or damages of other manufacturers equipment / devices which have been used along with First Champion products. 3d)Bound by relevant law regulations, this term is not applicable for any illegal or non-executiable situations.
- Our Company is not liable for any claim from any necessary, indirect or corresponding loss that is caused by First Champion products quality issues for the buyer or any third party, such as loss in profit, investment and reputation or any obstruction in relationship between enterprises and so forth..
- Our Company is not liable for any claims from other manufacturers devices mal function or damage after being used along with First Champion products..
- All First Champion products are consumables only. Please do not use them with other equipment or devices that help to sustain life..
- If customers choose to send back First Champion products by local mail or express couriers, we do not take any responsibility for any issues caused by loss in parcels delivery or mishandling during the mailing process..
- To safeguard the interests of customers and the security of data saved in First Champion storage devices, our company adopts very strict measures to govern all QC and Services Centre’s associates in treating all data in our storage devices strictly private and confidential and we cannot disclose any information to any third party..
- Our Company is not responsible for any loss or disclosure of data which is caused by or during delivery of First Champion product to any third party (such as manufacturer)..
- To safeguard personal interests, our Company highly recommends that before sending back First Champion storage devices to First Champion Service Centre for QC, users should delete all / sensitive information which have been saved in First Champion storage devices.